Support

Contact

Email support@minsobill.com

We send a first reply within 1 business day (Monday to Friday, UK time).

What to include

• The email address you sign in with.
• What you were trying to do, and what happened instead.
• The invoice or quote number, if it is about one.
• The device and browser you use, and a screenshot if you can.

Never send passwords, sign-in codes or full card numbers. We will never ask for them.

Lost your authenticator app

If you use two-step sign-in and have lost every device with your authenticator app, email us from the address you sign in with. We check your identity before we turn off two-step sign-in on your account, which can take a few days. There are no recovery codes. A backup authenticator app, added in Settings, Security, avoids this.

Known issues

No known issues.

For outages, see the status page.