Our Plan Promise

The Plan Promise

• Founding members keep their price while subscribed.
• Anyone else gets at least 90 days' notice of a price change, with a free export.
• Free features are never removed retroactively.
• No deletion for inactivity without 3 emailed warnings.
• Read-only access for at least 12 months after cancelling.
• At least 90 days' notice if MinsoBill ever closes.

How we work

Honest statuses

"Link opened" means your client opened the invoice link. We never call it "email opened" or "viewed". An invoice shows Paid only when you record the payment, or when your own payment provider confirms it. A client saying they have paid is shown to you as a report to check, not as proof.

Export everything

On every plan, you can download all your records at any time: every issued invoice as a PDF, CSV files and a full JSON archive. Your records are yours.

0% MinsoBill fee

MinsoBill takes no fee on any payment you receive.

We never hold your money

Payments go straight to your own bank account or your own payment provider account. MinsoBill never receives, holds or passes on your clients' money.

No surprise redesigns

Big changes to how the app works get a 30-day period where you can choose to try them first. Issued invoices are never redrawn with new templates: the PDF you issued is stored with its fingerprint (hash) and stays as it was. Every change we ship is listed in the changelog.

Bank-detail protection

Changing your bank details asks for your password again and emails the business owner. Your client's pay page shows the date your bank details last changed, so a sudden change is easy to question.

Questions

If something here is unclear, or you think we have not kept a promise, contact support.